AMBULANCE OPERATIONS

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INTRODUCTION

Optimal patient care requires that the EMT-I understand all aspects of ambulance operations during the transport of a patient:  The following topics will be discussed during this lesson:

 

                       Ambulance Operations

 

                       Communications

 

                       Patient Care During Transport

 

LESSON OBJECTIVES

At the end of this lesson the participants will be able to:

 

1.         Identify responsibilities of an ambulance driver as outlined in Title 13 of the California     Code of Regulations.

 

2.         Demonstrate the ability to locate an address and select an appropriate response route    using a Thomas Guide or similar street map.

 

3.         Identify elements to be included in a daily ambulance check.

 

4.         Identify the appropriate method of cleaning and decontaminating the interior of an          ambulance.

 

5.         Identify equipment required on an ambulance in California.

 

6.         Identify situations in which “Code 3” driving may be appropriate.

 

7.         Identify the designated setting for warning lights and sirens.

 

8.         Identify the appropriate procedures when traveling "Code 3" through an intersection or heavy traffic conditions.

           

9.         Identify factors to be considered when parking at the scene of an accident.

           

10.       Demonstrate the ability to light a flare and set a flare pattern at the scene of a traffic        accident.

11.       Demonstrate the ability to accurately complete an EMS report form.

 

12.       Demonstrate appropriate radio procedures.

 

13.       Demonstrate the ability to provide an accurate radio report.

 

14.       Demonstrate the proper body mechanics when transporting a patient using an ambulance           litter and a gurney.

 

15.       Demonstrate the ability to use an ambulance gurney.

 

16.       Identify the appropriate position and devices to be used when transporting patients with             specific illnesses or injuries.

           

17.       Identify principles for the transport of patients with: foleys, nasogastric tubes, gastrostomy tubes, heparin locks

           

18.       Identify the supplies and equipment necessary for IV therapy.

 

19.       Identify the steps which should be taken when re-establishing IV flow.

 

20.       Identify the complications that could occur at IV sites including the sign and symptoms.

 

21.       Identify the assessments which should be made when monitoring and transporting a        patient with an IV.

 

22.       Identify factors which may affect IV flow rate.

 

23.       Demonstrate ability to set up an intravenous line.

 

24.       Demonstrate the ability to monitor an IV at a preset rate.

 

25.       Demonstrate the ability to discontinue an IV line.

 

26.       Describe the risks associated with chemotherapeutic agents.

 

27.       Discuss the EMT-Is responsibilities when transporting a patient with chemotherapeutic   agents.

 

28.       Demonstrate the ability to assist with “Glucometer."

 

29.       Demonstrate the placement of E.K.G. monitoring patches.

 

 

KEY VOCABULARY

The following terms will be used during this lesson:        

 

·          EMT-Basic - same as EMT-I, but has an expanded scope.  Name used by the Department of Transportation and the National Registry to denote basic life support providers.  Los Angeles County will continue to use the name of EMT-I until regulations change.

 

 

·          Foley - catheter inserted through the urethra to empty urine from the bladder

 

·          Gastrostomy tube - catheter inserted through an artificial opening in the stomach for purposes of feeding or draining gastric fluids; used for long-term feeding.

 

·          Infusion pump - a pump that allows for a specific IV volume to be infused over a specific time.

 

·          Lordosis - the normal inward curvature of the lower spine

 

·          Nasogastric tube - catheter inserted into the nose continuing down to the stomach for purposes of feeding or draining gastric fluids.

 

·          Patient controlled infusion pump - a pump that is set to deliver a specific amount of medication per activation by the patient.   Medications administered are insulin or analgesics such as morphine or meperidine (Demerolâ).

 

·          Volume-control set device - an infusion pump or device that is directly attached to the IV tubing and allows for a specific IV volume to be infused over a specified time.

 

KEY CONCEPTS

The following section provides information and space for taking notes on the key concepts discussed by the instructor.

 

AMBULANCE OPERATIONS - OVERVIEW

Ambulance Driver Responsibilities

Title 13 - California Code of Regulations

 

·                Maintain appropriate licensures/certifications (California driver's license, EMT-1 certification or EMT-P license, Ambulance Driver Certificate: on-duty fire department personnel exempt)

 

·                Provide for safe transport of the patient

 

·                Use due regard in considering the safety of the public

 

 

 

 

GOLDEN RULE:  "First, do no harm."

 

 

Decontaminating the Interior of Ambulance

Appropriate Method of Cleaning

·          Remove equipment and wash with bacteriostatic soap

 

·          Wash down interior including ceiling and floors

 

·          Allow to air dry before replacing equipment

 

 

Wexcide

·          Bacteriocidal; kills viruses, fungi, tuberculosis

 

·          Surface cleaner and soak; leave on surface or soak for 10 minutes

 

·          For surface cleaning, use only with Wexcide spray bottles

 

·          To reconstitute use 1 squirt of Wexcide per gallon of water

 

·          Shelf life

·          Reconstituted solution - 6 months

·          Concentrated solution - 2 years      

 

Ambulance Equipment Requirements

Refer to the following for lists of ambulance equipment required:

           

·          Prehospital Care Policy Manual, L.A. County DHS: Ref. #702 Mobile Intensive Care Unit Inventory (L.A. County requirement)

 

·          Ref. #710 Ambulance Equipment Requirements From California Administrative Code: Title 13, Section 1103

           

 

CODE 3 DRIVING

Long Beach Fire Department Policy and Procedure

 

Rescue Units

 

3.10.7.4        Respond to Bravo and Charlie responses Code 3, unless otherwise noted by alarm office

 

 

 

Engine Companies:

2.1.3.1          Freeway Response:  Response ON the freeway shall normally be code 2.  Code 3 may be used at the discretion of the officer in charge of the apparatus.

 

2.1.1.11        All emergency response shall be driven in accordance with the State of California Motor Vehicle Code governing authorized emergency vehicles.  For clarification, refer to Departmental Driver Training Manual, Section 3 “Code 3 Driving”.

 

2.1.13.5        First-Alarm Assignments:  if the first on-scene unit reports “nothing showing” or something with similar intent, all other responding units shall go Code 2 and continue in until cancelled.  Caution should be exercised when changing from Code 3 to Code 2 to avoid unsafe effects on traffic.

 

2.1.1.3          Companies shall NOT use red lights or sirens when “moving up”.

 

 

Marine Safety Division:

3.69              Rescue Boats:  Code 3 shall be used for major medical aids, fires, boating accidents involving serious injury, vehicle in water with person inside, vessels going aground, sinking or in some immediate distress or people in the water due to capsizing and threatened with hypothermia.

 

                     Includes procedures for Code 3 response for rescue boats.

 

3.51              Response Vehicles:  On emergency calls, the lights and siren shall be used according to the desired response code.

 

                     Rescue Emergencies:  Rescues involving two or more victims;

                     time consuming or complicated rescues; disabled boats

                     approaching the beach endangering others.

 

                     Medical Emergencies:  All victims down; fractures or possible

                     fractures; all submersions or possible submersion victims; any    medical aid situation requiring additional medical supplies or     assistance.

 

                     Includes procedures for Emergency Driving, which covers

                     Code 3 driving on the beach and street.

 

 

Golden Rule:  Excessive speed with little regard for safety is never justified.

 

Legal Considerations

 

California Vehicle Code:

 

·        30:  Red Lights and Siren:  Should be restricted to authorized emergency vehicles engaged in police, fire, and lifesaving services.

 

·        17001:  Liability of a Public Entity:  A public entity is liable for death or injury to person or property proximately caused by a negligent or wrongful act or omission in the operation of any motor vehicle by an employee of the public entity acting within the scope of his employment.

 

·        17004:  Authorized Emergency Vehicles:  A public employee is not

      liable for civil damages on account of personal injury to or death             from the operation, in the line of duty, of an authorized emergency          vehicle ... when responding to but not upon returning from a fire             alarm or other emergency call.

 

·        21055:  Exemption of Authorized Emergency Vehicles:  Drivers of emergency vehicles are exempt from certain traffic laws as long as the vehicle is being driven Code 3 (siren as reasonably necessary and red lights) in response to an emergency call.

 

·        21056:  Effects of Exemption:  Privileges granted under Section 21055 do not relieve the driver from driving with due regard for the safety of all persons using the highway, nor protect from consequences of an arbitrary exercise of the privileges.

 

Conditions for Code 3 Responses

 

Code 3 is justified only when initially responding to an emergency call or transporting a patient with a life-threatening emergency such as:

 

·          Uncontrolled hemorrhage

 

·          Uncontrolled cardiovascular or respiratory status

 

·          Complicated impending childbirth

 

Warning Lights and Sirens

Vehicle Code Sections 25268 and 25269 restrict the use of warning lights to conditions of "extreme hazard" and "unusual traffic hazard".  Proper use is as follows:

·          Steady burning red light: shall be displayed when required by VC 21055 or when an extreme hazard exists. 

 

·          Flashing red light:  may be displayed only during extremely hazardous conditions, i.e., any incident or situation that requires traffic to stop or proceed only as directed, any incident that requires the roadway to be blocked, or other situations in which extreme hazards exists.

 

·          Flashing amber lights:  may be displayed only when an unusual traffic hazard exists.

 

 

 

Precautions:

·          Warning lights may be ineffective due to low sun or glare, due to confusion with traffic signals or neon lights, or the position of the lights may be out of visual range of the oncoming vehicles.

 

·          Sirens warn vehicles or pedestrians traveling in the same direction and ahead of the ambulance; lose effectiveness in warning vehicles approaching head on or traveling on converging roads.

 

·          Never assume the red lights and siren will clear the way through traffic or that the motorists will do what is expected.

 

 

Negotiating Intersections

Precautions:

·          Visibility is obstructed by buildings, landscaping, or other vehicles

 

·          Drivers misjudge traffic situations and clearance

 

·          Motorists don't hear or see the approaching ambulance

 

·          Two or more emergency vehicles often "meet" at intersections

 

·          Check for actual or potential hazards well in advance of the intersection

 

·          Look to left, then right, then left again before entering the intersection

 

·          Maintain safe following distance, especially if following another emergency vehicle.

Ambulance Backing

           Station a crew member outside to the left rear of the vehicle

 

           Check for pedestrians and obstacles

 

           Sound horn before backing

 

           Back slowly

 

           Check mirrors constantly

 

 

Parking At Scene

Factors to consider:

·          Presence of hazardous materials

 

·          Traffic flow and pattern

 

·          Access to victim(s)

 

·          Number of emergency vehicles

 

·          Parking Pattern: Engine in at angle, then ambulances or rescues park in front of engine

 

Warning Flares

·          Usually set out ahead of an incident

 

·          May be set in a straight line to serve as a warning to traffic or may be set in a pattern to route traffic from one lane to another or to completely halt traffic

 

·          After pattern is established, a single flare should be placed well in advance of pattern to serve as warning to traffic, particularly in areas where road visibility is poor

 

·          In fire hazard areas, a man should be in attendance of flares at all times

 

 

 

 

AMBULANCE OPERATIONS

Skills Stations

Complete a written test which include the following items:

·          Responsibilities of ambulance driver

 

·          Locating an address and selecting an appropriate response route using an area map

 

·          Daily ambulance check

 

·          Appropriate method of cleaning and decontaminating the interior of an ambulance

 

·          Equipment required on an ambulance in California

 

·          Safe ambulance driving

 

 

COMMUNICATIONS

Skills Stations

·          Complete an EMS report form

·          (Refer to LBFD Policies and Procedures 3.12.0.0 REPORTING AND DOCUMENTATION)

 

·          Demonstrate proper radio procedures: 

·          enroute to scene

·          at scene

·          at patient

·          enroute to receiving facility

·          at receiving facility

·          enroute to station

·          at station

 

·          (Refer to LBFD Policies and Procedure 2.2.0.0 Radio Policies and Procedures - General and Specific and/or for Marine Safety Division Policies and Procedures 3.110.1.0 VHF Radios)

 

·          Provide an accurate radio report

 

 

 

 

 

 

PATIENT CARE DURING TRANSPORT

Proper Body Mechanics When Transporting Patients

Rules of Lifting and Carrying

·          Know the weight

 

·          Know your physical ability and limitations

 

·          Call for additional help when necessary

 

·          Keep back locked in lordosis; do not hyperextend or twist

 

·          Use the leg, back and abdominal muscles

 

·          Keep the weight to be lifted close to the body

 

·          Communicate clearly and frequently with your partner

 

·          Shoulders, feet and hips should face forward at all times

 

 

Rules for Reaching

·          Keep your back in a locked-in position

 

·          When reaching overhead, avoid a hyperextended (sway-back) position

 

·          Never twist your back when reaching

 

 

Rules for Pushing and Pulling

·          Push whenever possible

 

·          Keep your back in a locked-in position

 

·          Bend your knees whenever you pull so that the line of pull is through the center of your body

 

·          Keep the weight close to your body

 

 

 

How to Prevent Back Injuries

·          Improve posture and body mechanics

 

·          Lose extra weight

 

·          Reduce stress and fatigue factors

 

·          Increase general body strength especially belly, back and leg muscles

 

 

GOLDEN RULE:  75% of industrial lifting back injuries occur from            lifting below the knuckle level.

 

Principles of Transport

Appropriate positions for patients with special illnesses or injuries

·             Semi-Fowlers (head of gurney elevated)

·          Dyspnea

·          Chest pain

·          CVA with hemiplegia (may consider positioning on affected side if problems controlling airway)

 

·             Supine (on back, flat position)

·          C-spine trauma without shock

·          Pelvic fracture

·          Flail chest

 

·             Shock position: (supine with legs raised)

·          Patient in shock without spinal trauma

 

·             Left lateral:  (left side lying position)

·          Unconscious (nontraumatic)

 

·             Trendelenburg: (supine, head lower than legs on one plane)

·          Spinal trauma with shock

 

Appropriate devices for patients with special illnesses or injuries

·          Flail Chest:  stabilize flail segment with bulky dressing or gentle hand pressure

 

·          C-spine trauma:  backboard, rigid cervical collar, head immobilization device, tape on flat gurney

 

 

 

Miscellaneous Devices

·          Foley catheters

·          Keep bag below level of bladder

·          Avoid tension on or kinks in tubing

·          Nasogastric tubes (NGT)

·          Plug end of tubing

·          Avoid tension on or kinks in tubing

·          Gastrostomy tubes (GT)

·          Plug end of tubing

·          Avoid tension on or kinks in tubing

·          Heparin or Saline locks

·          Monitor for bleeding

·          Tracheostomy tubes

·          Suction prn

·          Indwelling Vascular Access Devices

·          EMT-Is may not access these devices

 

 

Assisting with IV Therapy

Supplies and equipment necessary for IV therapy

·          alcohol wipes

 

·          solutions, tubing, needles, cannula

 

·          IV pole or hook

 

·          tape

 

·          armboard

 

 

Supplies and equipment necessary for Saline Lock

·          alcohol wipes

 

·          tourniquet

 

·          catheters

 

·          syringe

 

·          needles

 

·          normal saline

 

·          I.V. “plug”

 

·          tape

Re-establishing IV flow

·          examine site for signs/symptoms of infiltration

 

·          check to ensure air vent is open

 

·          reposition arm

 

·          examine tubing for kinks

 

·          loosen constricting tape and/or clothing

 

·          elevate bag

 

 

IV site complications:

·          Signs/symptoms

·          infiltration  -  edema around IV site, pain

·          hematoma  -  edema, discoloration, pain

·          thrombosis  - increased skin temperature around IV site,                           reddened area, pain

 

·          Proper procedure if complications identified

·          turn off flow

·          monitor IV site for bleeding or edema

 

 

Monitoring and transporting a patient with an I.V.

·          Identification of solutions

·          glucose solutions

·          isotonic salt solutions

 

·          Approved additives only

·          folic acid - 1mg/1000 ml.

·          multivitamins - 1 vial/1000ml.

·          potassium chloride - 20mEq/1000 ml. (infusion pump required)

·          thiamine - 100 mg./1000 ml

·          chemotherapeutic agents (infusion pump required)

·          total parenteral nutrition (TPN) (infusion pump required)

 

·          Assess patency of I.V.

 

·          Secure I.V. tubing during transport

 

 

·          Secure I.V. site

 

·          Properly position extremity

 

·          Monitor flow rate frequently

 

·          Document any incidents

 

Vascular access devices NOT approved for EMT-I transport

·          Central Venous Monitoring Devices            

·          Arterial lines

·          Swan Ganz catheters

 

 

Factors affecting IV flow rate:

      Height of bag

 

      Altitude

 

      Patient position

 

      Motion of ambulance

 

 

Discontinuing IV line flow

·          Procedures

·          turn off IV flow rate regulator

·          leave tubing attached to IV catheter

 

 

Assisting with a glucometer

Supplies and equipment for glucometer

·          alcohol wipes

·          cotton balls

·          retractable lancet device (if doing finger stick)

·          angiogath or I.V. insertion device

·          sterile 4 x 4 gauze

·          band-aid

·          approved reagent strips

 

 

Factors affecting glucometer reading

·          timing

·          insufficient blood sample

·          outdated reagents

·          improper wiping

·          reagents have been left open (become moist)

 

EMT-I responsibilities

·          assemble supplies

·          time accurately if asked 

·          disposal of equipment

·          safe handling of “sharps”

 

 

E.K.G. MONITORING

Indications for cardiac monitoring

·          chest pain

·          shortness of breath

·          trauma criteria or guidelines

·          shock

·          symptomatic hypertension

·          altered LOC

·          ingestion of poisonous substances

·          haz-mat exposure with medical complaint

·          major burns

·          elderly patients with weakness, syncope, or vague complaints

·          patients with irregular heart rates or rhythms

 

 

Supplies for cardiac monitoring

·          Cardiac monitor and cable with lead wires

·          E.K.G. patches (3)

·          4 x 4 if patient is diaphoretic

 

 

Application of cardiac monitor standard lead two placement

·          white electrode on the upper right chest

·          red electrode at the apex of the heart

·          black electrode at the left upper chest

 

 

Monitor troubleshooting

·          low batteries

·          loose leads or cable

·          patient is diaphoretic

·          dried electrode pads

·          patient movement

·          monitor malfunction

 

 

 

 

 

 

 

 

 

 

PATIENT CARE DURING TRANSPORT

Skills Station

·          Demonstrate proper body mechanics when transporting a patient using a ambulance litter and a gurney

·          lifting from floor using flat

·          lifting gurney from lower to higher level

·          transferring patient from bed to gurney

 

·          Demonstrate proper use of an ambulance gurney:

·          elevating knees

·          elevating head and shoulders

·          raising and lowering gurney

·          immobilizing patient to gurney

 

·          Demonstrate appropriate position and devices to be used when transporting patients with:

·          dyspnea

·          flail chest

·          chest pain

·          unconsciousness (non trauma)

·          CVA with hemiplegia

·          c-spine trauma

·          pelvic fracture

·          shock

 
 

 

 


·          unconsciousness (non trauma)

·          CVA with hemiplegia

·          c-spine trauma

·          pelvic fracture

·          shock

 

 

·          Transporting patients with the following:

·          foley catheter

·          nasogastric tube

·           

 

 

 

 

 

 

 

 

 

Transporting patients with the following:

  • Foley catheter
  • Nasogastric tube
  • Gastrostomy tube
  • Heparin or saline lock
  • Chemotherapeutic agents or I.V. Pump

 

Assisting with I.V. therapy:

  • Supplies and equipment necessary for IV therapy or saline lock
  • Set up an IV line using either a maxi drip or mini drip tubing
  • Reestablishing IV flow
  • Identifying IV site complications
  • Monitoring and transporting a patient with an IV
  • Factors that affect IV flow rate
  • Discontinuing IV flow rate

 

 

 

 
 

 

 

 

 

 

 

 

 

 


                                      

 

Assisting with a glucometer:

  • Supplies and equipment necessary for field blood glucose testing
  • Identifying factors that affect glucometer reading
  • Accurately time a glucometer test
  • Safely handle “sharps” at the completion of a glucometer test

 

EKG monitoring:

  • Identify indications for EKG monitoring
  • Supplies and equipment necessary for EKG monitoring
  • Application of monitoring electrodes in lead II position
  • Factors that affect monitoring
 
 

 


                                                                                                                  

 

Assisting with a glucometer:

  • Supplies and equipment necessary for field blood glucose testing
  • Identifying factors that affect glucometer reading
  • Accurately time a glucometer test
  • Safely handle “sharps” at the completion of a glucometer test

 

EKG Monitoring

  • Identify indications for EKG monitoring
  • Supplies and equipment necessary for EKG monitoring
  • Application of monitoring electrodes in lead II position
  • Factors that affect monitoring
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